HIGH-VOLUME INTAKE ENGINE (10 TO 20 INTAKES / DAY)

🚀 Intake Velocity & Staff Support Workflow

Connecting our Waiting List Tracker, SAH/MGM Intake Timeline, and State-Approved Matrix IOP Plan to empower admissions, medical, clinical, and peer support staff to process 10–20 intakes/day effortlessly.

Intake Volume Target

10 – 20 Intakes / Day

Zero Documentation Bottlenecks

👥 Key Staff Groups & Touchpoints (First Hours vs. Daily After Day 1)

1️⃣ HOUR 0–1: ADMISSIONS & WAITING LIST

Chelsea & Admissions Desk

• First contact from Waiting List.
• Registration & demographic intake.
• Instant Availity insurance check.

🛠️ Open Intake Conveyor
Pre-fills demographics from the waiting list. (Kaitlyn is Recruiting — not this desk.)

2️⃣ HOUR 1–3: MEDICAL & PHARMACY

Dr. Severid, Dr. Shafa & Judy Pharm.

• Nursing COWS/CIWA & UDS tox.
• Doctor Exam (99201–99205).
• DoseSpot eRx controlled orders.

🛠️ MMGM Support Tool:
Integrated DoseSpot eRx & Medical Triage Form template.

3️⃣ HOUR 3–6 & DAILY: CLINICAL TEAM

Tracey Folland LPCC & Counselors

• BioPsychoSocial & ASAM placement.
• Daily Matrix IOP group sessions.
• DAPP Clinical Session Notes.

🛠️ MMGM Support Tool:
Real-Time Audio AI (generates DAPP notes automatically from audio).

4️⃣ DAY 1 & DAILY: PEER & HOUSING

Anitra Connally & CPSW Team

• Care Campus 352-bed orientation.
• Daily peer check-ins & barrier removal.
• Client Handbook & Rewards tracking.

🛠️ MMGM Support Tool:
Peer Support Command (/anitra) & Motivosity Rewards tile.

⚡ How MMGM Empowers Staff to Process 10 to 20 Intakes / Day Effortlessly

1. 90% Faster Intake Data Entry

The Intake Conveyor (`/intakes`) pulls from the Waiting List and Referral queue so admissions staff never re-key names, DOBs, or insurance numbers.

2. AI DAPP Notes (45 min ➔ 60 sec)

During BioPsychoSocial assessments & Matrix groups, the iPad streams audio to local Mac Studio GPU to draft the DAPP note live. Counselors spend 60 seconds reviewing instead of 45 minutes typing.

3. Auto-Billing & Eligibility

Availity insurance verification runs automatically on intake, and completed DAPP notes flow straight to Nicole's Billing Command (`/nicole`) for clean claim submission.

👑 Return to Executive Operations Command Center