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👥 View as 👑 Paul 🏛️ CEO 👑 Anna 🛡️ Christina 🩺 Tracey 📱 James 💰 Nicole 🚥 Intake ⚡ Velocity 🔍 Audit
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Paul Chavez (CEO) — Executive Housing & Service Intelligence

Empowerment Engineering SSoT — Real-Time 90-Day Census, Housing Buckets 1-4, Unit Economics & Period-over-Period Capacity Intelligence.

🟢 CEO Wing Restrict: Access Granted

🎙️ 1-Click Executive Recording & Meeting Capture

Capture executive meetings, screen briefings, and case notes. Synthesizes automatically for leadership.

🏛️ Chief of Staff
💡 Mac Screen Recorder Shortcut: Press Cmd ⌘ + Shift ⇧ + 5 on your Mac keyboard to launch full macOS screen recording. 🎥 OBS App Shortcut: Open OBS Studio via Spotlight (Cmd + Space ➔ OBS).
⚡
MMGM Executive Comms Toolbar
1-Tap Email, Teams Staff Chat & Work Board Task Creation
📅 Time Period:
📊 Compare To:
🪣 Bucket 1: Dosing Only Minimal (< 60m/wk)
18 cls/day
Revenue: $17.33/day ($520/mo) | Census Share: 9%
Period Delta: -6.8% vs previous period
🔎 Tap for daily detail
🪣 Bucket 2: Moderate 1-2 Groups + CPSW
41 cls/day
Revenue: $55.00/day ($1,650/mo) | Census Share: 20.5%
Period Delta: -2.2% vs previous period
🔎 Tap for daily detail
🪣 Bucket 3: High IOP 3x IOP + CPSW + CCSS
49 cls/day
Revenue: $98.00/day ($2,940/mo) | Census Share: 24.5%
Period Delta: -0.2% vs previous period
🔎 Tap for daily detail
🪣 Bucket 4: Housed Full Housing + Full IOP
92 cls/day
Revenue: $165.00/day ($4,950/mo) | Census Share: 46%
Period Delta: -1.9% vs previous period
🔎 Tap for daily detail
🚀 Plaza West & San Pedro Capacity Opportunity
+$3,090,000 to +$6,879,000 Annual Net Cash Lift
Filling 50 unused group seats in existing facilities requires $0.00 in new square footage. AI Silicone Harness handles note automation so staff overhead does not increase proportionally.
Reconciled 90-Day BOAQ Cash Received
$3,638,845.90
🟢 838 Direct Bank Receipts Logged

💵 Reconciled Payer Paid Rates per Claim (Availity 835, AdvancedMD & BOAQ Feeds)

Exact historical paid amounts per claim by payer. SHR OTP Methasoft billed via AdvancedMD; SAH IOP/CPSW/CCSS billed via SAH MGM & Availity 835.

🏛️ 14,095 Total Paid Claims Audited
Blue Cross Blue Shield NM
$160.59 avg / claim
Total Paid: $1,268,180.23 (7897 claims)
System: Availity 835 / SAH MGM ➔ BOAQ ($824.6K Direct)
Presbyterian Health Plan
$186.32 avg / claim
Total Paid: $904,956.24 (4857 claims)
System: Availity 835 / SAH MGM ➔ BOAQ
Molina Healthcare of NM
$230.55 avg / claim
Total Paid: $167,379.30 (726 claims)
System: Availity 835 / SAH MGM ➔ BOAQ
UnitedHealthcare Community Plan
$171.45 avg / claim
Total Paid: $99,612.45 (581 claims)
System: Availity 835 / AdvancedMD ➔ BOAQ ($41.1K Direct)
NM Medicaid (Fee-for-Service)
$217.25 avg / claim
Total Paid: $26,939.00 (124 claims)
System: Availity 835 / AdvancedMD ➔ BOAQ

🆕 New Client Intakes Cohort

Intaked this period (65 clients). Tracked separately for 12-month retention guidance.

👑 Established Regulars Cohort

Intaked prior months (214 clients). True unskewed regular attendance (87.4%).

🛡️ Daily Leadership Cadence & Escalation Ladder Protocol

No unexcused 3-hour IOP miss goes without Day 1 intervention. Zero blind spots for leadership.

☀️ 07:30 AM Marching Orders 🌙 04:30 PM Evening Verdict Lock-In
🟡 DAY 1 MISS (Unexcused 3-Hr IOP Miss)
Immediate morning door-knock by CPSW before 08:30 AM. Identify transportation, clinical, or behavioral roadblocks & realign with client's self-engineered treatment plan.
⚠️ DAY 2 CONSECUTIVE MISS
Clinical Supervisor (Tracey/Brandon) & Housing CM (Chelsea) room visit. Mandatory treatment plan review & privilege hold.
🚨 DAY 3+ CONSECUTIVE MISS
Mandatory Housing Level Re-Evaluation. Anitra, Brandon, Tracey, Anna, Christina, Chelsea multi-team case conference & transition verdict.

🚨 At-Risk Housed & Low-Engagement Cohort (75 Clients)

Housed residents with consecutive unexcused service gaps. Actionable morning marching orders for Anitra & CPSW team.

🏰 Housing Portfolio (~300 Beds), Control & Lease Structure:
• Total Portfolio Capacity: ~300 owned & controlled beds across EE housing footprint.
• Men's Castle on Arizona: EE Owned and internally controlled housing level.
• SHR ➔ SAH Inter-Company Lease Structure: SAH leases units from SHR or direct landlords. SHR holds original landlord leases; lease transfer to SAH is in progress. SAH pays SHR for all leases paid on SAH's behalf.
• Cares Campus (Weeks 1–2): Bernalillo County Managed (EE has no direct facility management control). 2-Week Orientation Period empowers staff & clients during transition into EE internal housing.
• Operational Focus: Orientation phase metrics track engagement during the 2-week transition to prepare clients for full internal housing placement.

💊 Community Outpatient Suboxone ("S" IDs) & Med-Eval Maintenance Cohort (33 Clients)

Outpatient MAT maintenance clients living independently in the community. Distinct treatment plan expectations & voluntary peer support engagement.

⚠️ Demographic & Clinical Policy Note ("S" Prefix Clients): Clients with "S" IDs are Community Outpatient Suboxone OBOT clients (NOT living in Supportive Housing). Their treatment plan expectation is maintenance, physician med-eval, and voluntary outpatient therapy. They are never subject to housing door-knock enforcement or mandatory 9-hr IOP rules. Engagement focuses on voluntary CPSW peer support matching their work/life schedule.

📊 Daily Housing & Service Engagement Buckets Detail

Click any column header to sort. Use search input above to filter dates or bucket counts.